Que System:

A queue management system is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory.

Importance of Queue Management in Retail Industry. … In order to create pleasant customer experiences and gain customer loyalty, retail outlets must integrate their existing customer checkout lines with a queue management system that ensures that customers are served in a fair manner and waiting lines move smoothly.